Restoration Supervisor: Lead Projects & Career Growth

Servpro Industries, Inc.; Macon (GA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of Douglasville/Carrollton/Troup-Coweta Counties is hiring a Restoration Supervisor to coordinate, monitor, and perform work on restoration projects. This frontline role supports a positive customer experience and drives service quality on site.

The position emphasizes supervising technicians, guarding safety, and managing materials while communicating with the project manager and office staff to track progress.

Qualifications

• Valid driver's license.
• High school diploma/GED (preferred).
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.
• Communicate and follow all OSHA guidelines for job safety.
• Manage assets by protecting and using equipment and materials properly.
• Coach and train restoration technicians.

Skills

Customer service

Team supervision

Safety awareness

Physical stamina

Education

High school diploma or GED

Job description

SERVPRO of Douglasville/Carrollton/Troup-Coweta Counties is hiring a Restoration Supervisor to coordinate, monitor, and perform work on restoration projects. This frontline role supports a positive customer experience and drives service quality on site.

The position emphasizes supervising technicians, guarding safety, and managing materials while communicating with the project manager and office staff to track progress.