Restoration Supervisor: Lead Projects & Mentoring Teams

Team Northen Maddux; Atlanta (GA); On-site; USD 55,104,000 - 74,390,000; Full time

Benefits offered by this job

Overtime pay

Job summary

SERVPRO franchise in Atlanta is seeking a dynamic Restoration Supervisor to lead restoration projects and deliver top-notch customer service. You will coordinate processes, manage client relationships, supervise technicians, and ensure safety and quality from start to finish. The role requires a high school diploma, 1+ year in cleaning/restoration, and IICRC WRT certification.

A valid driver’s license and physical ability are required. Bilingual abilities are a bonus.

Qualifications

• A high school diploma/GED and valid driver’s license.
• At least 1 year of experience in cleaning and restoration.
• Must have IICRC WRT certification.
• Ability to lift, climb, and work in varying spaces, with a knack for physical tasks.
• Bilingual abilities are a bonus!

Responsibilities

• Coordinate restoration processes, ensuring quality control from start to finish.
• Manage customer relationships and satisfaction, guaranteeing a positive overall project experience.
• Maintain communication with team members, addressing challenges and providing important updates.
• Ensure rigorous safety protocols for a secure work environment.
• Perform regular maintenance on vehicles and equipment.

Skills

IICRC WRT certification

Valid driver's license

Physical tasks ability

Bilingual abilities (bonus)

Education

High School Diploma or GED

Job description

SERVPRO franchise in Atlanta is seeking a dynamic Restoration Supervisor to lead restoration projects and deliver top-notch customer service. You will coordinate processes, manage client relationships, supervise technicians, and ensure safety and quality from start to finish. The role requires a high school diploma, 1+ year in cleaning/restoration, and IICRC WRT certification.

A valid driver’s license and physical ability are required. Bilingual abilities are a bonus.