Restoration Supervisor - Lead Projects & Advancement

SERVPRO of Southeast El Paso/Butterfield - 11089; El Paso (TX); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Overtime available (as needed)

401(k)

401(k) matching

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Free uniforms

Job summary

SERVPRO of Southeast El Paso/Butterfield - 11089 is hiring a Restoration Supervisor. This role leads front-line project activities, coordinating, monitoring, and performing work to fulfill service needs and ensure a positive customer experience.

As the supervisor, you will guide restoration technicians, maintain safety standards, and manage project progress while communicating with the project manager and office staff to resolve issues and optimize outcomes.

Qualifications

• Valid driver’s license.
• High school diploma/GED (preferred).
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues
• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Skills

OSHA compliance

Supervisory experience

Safety awareness

Team coordination

Education

High school diploma/GED (preferred)

Job description

SERVPRO of Southeast El Paso/Butterfield - 11089 is hiring a Restoration Supervisor. This role leads front-line project activities, coordinating, monitoring, and performing work to fulfill service needs and ensure a positive customer experience.

As the supervisor, you will guide restoration technicians, maintain safety standards, and manage project progress while communicating with the project manager and office staff to resolve issues and optimize outcomes.