Restoration Supervisor: Lead Production & Client Experience

SERVPRO of Vacaville / Dixon; Tullytown (PA); In loco; USD 25.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Opportunity for advancement

Training & development

Vision insurance

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Descrizione del lavoro

SERVPRO of North East Chester County is seeking a Restoration Supervisor to lead production on restoration projects and coordinate activities to deliver quality results and a positive customer experience.

You will supervise technicians, manage materials and labor, document detailed job files, and communicate progress to the project manager and office staff. OSHA safety adherence is required; IICRC certs are a plus but not required.

Competenze

• High school diploma or GED preferred.
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification a plus, not required.

Mansioni

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.
• Communicate and follow all OSHA guidelines for job safety.
• Manage assets by protecting and using equipment and materials properly.
• Coach and train restoration technicians.

Conoscenze

Heavy lifting

Ladder access

Use of cleaning agents

Team supervision

Formazione

High School Diploma/GED

Descrizione del lavoro

SERVPRO of North East Chester County is seeking a Restoration Supervisor to lead production on restoration projects and coordinate activities to deliver quality results and a positive customer experience.

You will supervise technicians, manage materials and labor, document detailed job files, and communicate progress to the project manager and office staff. OSHA safety adherence is required; IICRC certs are a plus but not required.