Restoration Supervisor — Lead & Grow in Fire/Water Recovery

SERVPRO of Vacaville / Dixon; Cedar Lake (IN); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

401(k)

401(k) matching

Job summary

SERVPRO of Benton, Jasper, Newton & Southern Lake Counties seeks a Restoration Supervisor to coordinate restoration projects and ensure a positive customer experience. As the front-line SERVPRO representative, you will lead a team and uphold the Here to Help® commitment.

The role involves supervising technicians, ensuring safety, coordinating production, and maintaining detailed job files. Training and certifications may be provided to advance in the franchise network.

Qualifications

• Strong written and verbal communication abilities.
• Basic math and computer literacy required.
• Experience in restoration or cleaning industry preferred.

Responsibilities

• Manage customer and client experience and overall satisfaction as tracked by online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Coordinate and perform production processes as scheduled with emphasis on quality control.

Skills

Communication skills

Math skills

Computer skills

Restoration experience

Education

High school diploma / GED

Job description

SERVPRO of Benton, Jasper, Newton & Southern Lake Counties seeks a Restoration Supervisor to coordinate restoration projects and ensure a positive customer experience. As the front-line SERVPRO representative, you will lead a team and uphold the Here to Help® commitment.

The role involves supervising technicians, ensuring safety, coordinating production, and maintaining detailed job files. Training and certifications may be provided to advance in the franchise network.