Restoration Project Lead — Growth, Training & Bonus

SERVPRO of Vacaville / Dixon; Cedar Lake (IN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Job summary

SERVPRO of Benton, Jasper, Newton & Southern Lake Counties is seeking a Restoration Project Manager to lead assigned restoration projects and production crews with a focus on customer satisfaction and safety.

You will oversee project scopes, estimates, schedules, and crew coordination, while driving revenue and profit growth. IICRC certifications are preferred; a valid license and strong communication are essential.

Qualifications

• Strong written and verbal communication abilities.
• High school diploma or GED.
• Valid driver's license.
• IICRC certifications preferred; Xactimate experience a plus.
• Ability to lift 50 pounds regularly and up to 100 pounds with assistance.
• Willingness to travel locally and out of state.

Responsibilities

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors and insurance representatives
• Manage production expenses including equipment, vehicles and other material assets
• Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times
• Participate in recruiting, hiring and training production teammates

Skills

Written and verbal communication

Math skills

Computer skills

Education

High school diploma/GED

IICRC certifications preferred

Job description

SERVPRO of Benton, Jasper, Newton & Southern Lake Counties is seeking a Restoration Project Manager to lead assigned restoration projects and production crews with a focus on customer satisfaction and safety.

You will oversee project scopes, estimates, schedules, and crew coordination, while driving revenue and profit growth. IICRC certifications are preferred; a valid license and strong communication are essential.