Emergency Restoration Supervisor — Lead a Hands-On Crew

SERVPRO of Belle Meade; Fairview (TN); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Bi-weekly pay + overtime opportunities

Paid industry certifications (IICRC &

All PPE and uniforms provided

Medical, Dental, and Vision insurance

401(k) with company match

Paid time off + holidays

Company vehicle

Job summary

SERVPRO of Belle Meade/West Nashville is seeking a Restoration Supervisor to lead a crew on emergency response jobs, guiding teams through water, fire, mold, and storm damage. You’ll set the tone with clients, manage expectations, and ensure high-quality workmanship in a fast-paced, meaningful field.

Experience in restoration or construction is valued, with a focus on leadership, communication, and a proactive safety mindset.

Qualifications

• Experience in restoration, mitigation, or construction preferred.
• Strong leadership and communication skills.
• Valid driver’s license and clean background.
• IICRC certifications are a bonus, but we’ll help you get there.
• Able to lift 50+ lbs regularly (100 lbs with assistance).
• Comfortable with crawlspaces, ladders, and tough conditions.
• Tech-friendly—able to use mobile apps and digital forms.
• Willing to respond to after-hours calls when needed.

Responsibilities

• Oversee restoration jobs and lead a team of techs through water, fire, mold, and storm damage projects.
• Set the tone with customers—manage expectations, maintain communication, and ensure satisfaction.
• Perform and supervise jobsite work (labor-intensive).
• Monitor safety, enforce safety protocols, and protect your team and customers.
• Ensure accurate, detailed documentation for every job (photos, notes, logs).
• Maintain equipment, vehicles, and supply usage to minimize waste and maximize efficiency.
• Train, coach, and mentor team members to help them grow.

Skills

Leadership

Communication

Valid driver's license

IICRC certifications

Tech-friendly

After-hours availability

Tools

Documentation software

Mobile apps

Job description

SERVPRO of Belle Meade/West Nashville is seeking a Restoration Supervisor to lead a crew on emergency response jobs, guiding teams through water, fire, mold, and storm damage. You’ll set the tone with clients, manage expectations, and ensure high-quality workmanship in a fast-paced, meaningful field.

Experience in restoration or construction is valued, with a focus on leadership, communication, and a proactive safety mindset.