Restoration Supervisor & Crew Chief - Lead Projects

SERVPRO Team Friermuth; Washington (District of Columbia); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

SERVPRO Team Friermuth is seeking a Restoration Supervisor/Crew Chief to lead on restoration projects and ensure exceptional customer service. You will coordinate production, supervise technicians, and maintain detailed job files to support services provided.

The role requires a drive for safety, on-call flexibility, and at least 1 year in restoration or related fields. Training and development are available within a supportive franchise environment.

Qualifications

• Valid drivers license and insurable driving record.
• Must be available to work a rotating on-call schedule.
• At least 1 year of experience in commercial cleaning, restoration, or construction.
• IICRC certification a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.
• Communicate and follow all OSHA guidelines for job safety.
• Manage assets by protecting and using equipment and materials properly.
• Coach and train restoration technicians.

Skills

Driver's license

On-call availability

Customer-service oriented

Supervisory mindset

Attention to safety

Education

High school diploma/GED

IICRC certification (a plus, not required)

Job description

SERVPRO Team Friermuth is seeking a Restoration Supervisor/Crew Chief to lead on restoration projects and ensure exceptional customer service. You will coordinate production, supervise technicians, and maintain detailed job files to support services provided.

The role requires a drive for safety, on-call flexibility, and at least 1 year in restoration or related fields. Training and development are available within a supportive franchise environment.