Restoration Supervisor

IICRC; Portland (OR); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Company car

Health insurance

Paid time off

Vision insurance

Dental insurance

Job summary

ServiceMaster Clean of Fraser Valley is looking for a Restoration Supervisor to oversee restoration projects, ensuring quality and customer satisfaction. This role requires coordinating production processes, supervising technicians, and maintaining detailed job documentation.

The ideal candidate has at least 1 year of experience in the field, a valid driver’s license, and strong communication skills. Benefits include health insurance, 401(k) matching, and competitive compensation.

Qualifications

• Valid driver’s license required.
• 1+ years of experience in cleaning, restoration, or construction.
• IICRC certification is a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled.
• Manage customer and client experience and satisfaction.
• Supervise restoration technicians’ activities.
• Document detailed job files for services provided.
• Manage labor and consumable item usage on projects.
• Communicate project progress with staff.

Skills

Ability to lift 50 pounds

Ability to climb ladders

Communication skills

Coaching and training skills

Education

High school diploma/GED

Job description

SERVPRO of Southwest Portland is hiring a Restoration Supervisor!

As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Benefits

• 401(k) matching
• Bonus based on performance
• Company car
• Company parties
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• Competitive compensation
• Superior benefits
• Career progression
• Professional development

Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities

• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Position Requirements

• Valid driver’s license
• High school diploma/GED (preferred)
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents