SERVPRO Operations Manager

SERVPRO of Southwest Portland; Portland (OR); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Company car

Company parties

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

A restoration service company in Portland seeks an Operations Manager to oversee daily operations and manage the restoration division. Responsibilities include leading teams, ensuring compliance with safety procedures, and effectively communicating with staff. Ideal candidates will have management experience and knowledge of the restoration industry. This role offers competitive salary and benefits including 401(k) matching and health insurance.

Qualifications

• 2+ years of management experience required.
• At least one year of restoration industry experience preferred.
• Valid Driver’s License is necessary.

Responsibilities

• Oversees the day-to-day operations of restoration crews.
• Communicates with all members of the staff and delegates duties.
• Ensures compliance with all safety procedures.

Skills

Strong process and results driven attitude

Leadership skills

Knowledgeable in relevant computer applications

Detail oriented

Ability to multitask

Education

High School Graduate or GED Equivalent

IICRC certifications preferred

Job description

SERVPRO of Southwest Portland is looking to add an Operations Manager to our team! The Operations Manager will report to the General Manager and be responsible for managing the restoration division. As an Operations Manager, you will lead the day-to-day activities within the facility and ensure that job schedules and products meet the customers’ quality standards at minimum costs.

Benefits

• 401(k) matching
• Bonus based on performance
• Company car
• Company parties
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• And more!

Key Responsibilities

• Oversees the day-to-day operations of restoration crews including schedules & production levels
• Manages the tasks and activities of a diverse workforce to ensure jobs are being processed within a timely manner
• Effectively communicates with all members of the restoration staff and delegates the appropriate duties for each team member
• Develop and implement processes to improve performance
• Develop employees for opportunities of greater responsibility, improves the abilities, skills and knowledge of production personnel through appropriate instruction and training.
• Works with support personnel to ensure that all aspects of the job are met to prevent any delays in the job process
• Ensures strict compliance with all safety procedures and implements safe working procedures in assigned restoration areas

Position Requirements

• High School Graduate or GED Equivalent
• Valid Driver’s License
• 2+ years of management experience
• At least one year of restoration industry experience preferred
• IICRC certifications preferred
• Experience in building a strong team with tangible leadership skills
• Strong process and results driven attitude
• Ability to multitask and to remain detail orientated
• Must be knowledgeable in relevant computer applications

Skills / Physical Demands / Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law