Restoration Project Manager: Lead, Coordinate & Deliver

SERVPRO of Mobile County; Mobile (AL); On-site; USD 60,000 - 80,000; Full time

Job summary

SERVPRO® of Mobile County is seeking a Project Manager to lead franchise operations, coordinate customer service, and supervise restoration crews. The role emphasizes effective communication, staff training, and adherence to production guidelines.

The ideal candidate will have experience in cleaning/restoration, strong organizational skills, and the ability to lift heavy objects. Local and occasional out-of-state travel may be required.

Qualifications

• Effective written and oral communication.
• Intermediate math skills.
• Experience in cleaning/restoration preferred.
• High school diploma or GED.
• IICRC certifications preferred.
• Ability to lift 50 pounds regularly, up to 100 pounds with assistance.
• Ability to travel locally and out of state when necessary.

Responsibilities

• Oversee franchise processes relating to customers and address needs.
• Manage relationships with centers of influence (COIs).
• Oversee scheduling of jobs, resources, and crews per production guidelines.
• Manage job file documentation, job profitability and efficiencies.
• Train, manage and recruit production personnel.
• Create and review job scopes for accuracy and clarity.
• Review all job paperwork to ensure staff readiness.

Skills

Excellent communication

Supervising others

Multi-tasking

Interpersonal skills

Self-motivated

Physical stamina

Education

High school diploma/GED

IICRC certifications preferred

Job description

SERVPRO® of Mobile County is seeking a Project Manager to lead franchise operations, coordinate customer service, and supervise restoration crews. The role emphasizes effective communication, staff training, and adherence to production guidelines.

The ideal candidate will have experience in cleaning/restoration, strong organizational skills, and the ability to lift heavy objects. Local and occasional out-of-state travel may be required.