Project Manager

SERVPRO of Mobile County; Mobile (AL); On-site; USD 60,000 - 80,000; Full time

Job summary

SERVPRO® of Mobile County is seeking a Project Manager to lead franchise operations, coordinate customer service, and supervise restoration crews. The role emphasizes effective communication, staff training, and adherence to production guidelines.

The ideal candidate will have experience in cleaning/restoration, strong organizational skills, and the ability to lift heavy objects. Local and occasional out-of-state travel may be required.

Qualifications

• Effective written and oral communication.
• Intermediate math skills.
• Experience in cleaning/restoration preferred.
• High school diploma or GED.
• IICRC certifications preferred.
• Ability to lift 50 pounds regularly, up to 100 pounds with assistance.
• Ability to travel locally and out of state when necessary.

Responsibilities

• Oversee franchise processes relating to customers and address needs.
• Manage relationships with centers of influence (COIs).
• Oversee scheduling of jobs, resources, and crews per production guidelines.
• Manage job file documentation, job profitability and efficiencies.
• Train, manage and recruit production personnel.
• Create and review job scopes for accuracy and clarity.
• Review all job paperwork to ensure staff readiness.

Skills

Excellent communication

Supervising others

Multi-tasking

Interpersonal skills

Self-motivated

Physical stamina

Education

High school diploma/GED

IICRC certifications preferred

Job description

SERVPRO® of Mobile County - Project Manager

Do you love helping people through difficult situations?

Then, don't miss your chance to join our company as a new Project Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage "Like it never even happened"!

SERVPRO® of Mobile County is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment.

As a valued SERVPRO® of Mobile County employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Primary Responsibilities

• Oversee Franchise processes relating to customers and take care of customer needs
• Manage relationships with centers of influence (COIs)
• Oversee scheduling of jobs, resources, and crews following SERVPRO® of Mobile Northwest production guidelines
• Manage job file documentation, job profitability, and efficiencies
• Train, manage, and recruit production personnel
• Create and/or review job scopes and ensure accuracy and clarity
• Review all job paperwork (scope, estimate, job diary, and work orders) to ensure staff is ready to do the job efficiently

Position Requirements

• Effective written and oral communication
• Intermediate math skills
• Experience in cleaning/restoration preferred
• High school diploma/GED
• IICRC certifications preferred
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)
• Ability to sit/stand/walk for prolonged periods of time
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning products/chemicals
• Ability to travel locally and out of state when necessary
• Ability to successfully complete a background check subject to applicable law