Restoration Project Manager/ Estimator

ServiceMaster Clean of Fraser Valley; Austin (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

First-class compensation

Job summary

ServiceMaster Clean of Fraser Valley is seeking a Restoration Project Manager in Austin, Texas. In this crucial role, you will oversee all aspects of restoration projects and lead restoration crews to ensure operational excellence.

The ideal candidate will have at least 3 years of industry experience, strong management skills, and a commitment to customer satisfaction. A valid driver’s license and IICRC certification are preferred.

Qualifications

• Valid driver’s license required.
• Minimum of 1 year of management or supervisory experience.
• At least 3 years of industry experience is needed.
• IICRC certification preferred.

Responsibilities

• Oversee restoration projects and crews.
• Prepare estimates using computer software.
• Coordinate and schedule crews for active projects.
• Manage customer satisfaction and overall experience.
• Participate in recruiting and training teammates.

Skills

Management experience

Industry experience

Customer service

Job description

SERVPRO of Northwest Wichita is hiring a Restoration Project Manager!

SERVPRO of Northwest Wichita offers:

• First-class compensation

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front‑line management position leads their team to operational excellence.

Key Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates

Position Requirements

• Valid driver’s license
• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• IICRC certification a preferred
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law