Restoration Project Manager

Servpro Industries, Inc.; New York (NY); On-site; USD 45,000 - 75,000; Full time

Job summary

Join a dynamic and forward-thinking company as a Restoration Project Manager! This role offers the exciting opportunity to lead restoration projects, ensuring high-quality service and customer satisfaction. With a focus on professional development and career progression, you will oversee project estimates, manage crews, and enhance the customer experience. Enjoy a supportive work environment with competitive compensation and comprehensive benefits. If you're passionate about making a difference in the restoration industry and have the skills to lead a team, this is the perfect opportunity for you to thrive and advance your career.

Benefits

Health Insurance

First-Class Compensation

Superior Benefits

Opportunity for Advancement

Career Progression

Professional Development

Paid Time Off

Qualifications

• 1+ year of management experience and 3+ years in the restoration industry.
• Valid driver's license and IICRC certification preferred.

Responsibilities

• Prepare estimates and ensure accurate scope of work for restoration projects.
• Manage crews and resources, ensuring customer satisfaction and compliance.

Skills

Management Experience

Customer Service Skills

Negotiation Skills

Physical Stamina

Knowledge of Cleaning Agents

Education

High School Diploma/GED

Associate Degree

Bachelor's Degree

Tools

Proprietary Software

Computer Hardware

Job description

Job Title: Restoration Project Manager

SERVPRO of Streamwood/Bartlett/West Chicago City/Kendall County is hiring a Restoration Project Manager!

Benefits

• Health insurance
• First-class compensation
• Superior benefits
• Opportunity for advancement
• Career progression
• Professional development
• Paid time off
• And more!

Key Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates

Position Requirements

• Valid driver’s license
• High school diploma/GED; Associate degree or Bachelor’s degree preferred
• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• IICRC certification a preferred

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Each SERVPRO Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.