Restoration Project Manager

SERVPRO of Long Island City; New York (NY); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Restoration Project Manager to lead and oversee restoration projects. This dynamic role involves managing crews, ensuring customer satisfaction, and preparing project estimates. The ideal candidate will possess strong project management skills and industry experience, along with a commitment to operational excellence. Join a company that values career progression and professional development, and make a significant impact in the restoration field. If you're ready to take on a challenging yet rewarding position, this opportunity is perfect for you.

Benefits

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Health insurance

Paid time off

Vision insurance

Career progression

Professional development

Qualifications

• 1+ year of management experience and 3+ years in the industry required.
• Valid driver's license and IICRC certification preferred.

Responsibilities

• Oversee restoration projects and manage assigned crews to ensure operational excellence.
• Prepare project estimates and maintain communication with clients and teams.

Skills

Project Management

Customer Service

Negotiation

Estimation

Team Leadership

Communication

IICRC Certification

Education

High School Diploma/GED

Associate Degree

Bachelor's Degree

Tools

Xactimate

Computer Hardware

Job description

Benefits:

1. 401(k)
2. 401(k) matching
3. Bonus based on performance
4. Competitive salary
5. Health insurance
6. Paid time off
7. Vision insurance

SERVPRO of Long Island City is hiring a Restoration Project Manager!

Benefits

SERVPRO of Long Island City offers:

1. First-class compensation
2. Superior benefits
3. Career progression
4. Professional development
5. And more!

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Key Responsibilities

1. Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
2. Negotiate customer and/or client approval of project scope and estimate
3. Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
4. Review job site documentation to support the services provided and ensure proper client requirements and billing process
5. Maintain written communication with customers, teammates, vendors, and insurance representatives
6. Manage production expenses including equipment, vehicles, and other material assets
7. Estimate with Xactimate
8. Document files
9. Settle property damage claims

Additional Responsibilities:

1. Manage the customer and client experience and overall customer satisfaction tracked with online reviews
2. Provide priority response to potential customers
3. Participate in recruiting, hiring, and training restoration teammates

Position Requirements

1. Valid driver’s license
2. High school diploma/GED; Associate degree or Bachelor’s degree preferred
3. At least 1 year of management and/or supervisory experience
4. At least 3 years of industry experience
5. IICRC certification a preferred

Skills/Physical Demands/Competencies

1. Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
2. Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
3. Ability to repetitively push/pull/lift/carry objects
4. Ability to work with/around cleaning agents
5. Ability to successfully complete a background check subject to applicable law

Each SERVPRO Franchise is Independently Owned and Operated.