Restoration Project Manager

ServiceMaster Clean of Fraser Valley; Alexandria (VA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

401(k)

Company parties

Career progression

Professional development

Job summary

ServiceMaster Clean of Fraser Valley is looking for a Restoration Project Manager to oversee various restoration projects. This role involves managing crews, ensuring high customer satisfaction, and working with clients on project scopes and estimates.

Ideal candidates will have management experience, industry knowledge, and the physical ability to meet job demands. The position offers benefits including health insurance and opportunities for career progression.

Qualifications

• 1 year of management and/or supervisory experience.
• 3 years of industry experience preferred.
• Valid driver’s license required.

Responsibilities

• Oversee all aspects of restoration projects.
• Schedule and coordinate crews for service.
• Manage production expenses including equipment and vehicles.
• Ensure customer satisfaction tracked with online reviews.

Skills

Management Experience

Industry Knowledge

Communication Skills

Physical Stamina

Education

High school diploma/GED

Associate degree or Bachelor’s degree preferred

Job description

SERVPRO of Culpeper & Fauquier Counties is hiring a Restoration Project Manager!

Benefits

• Free uniforms
• Health insurance
• Paid time off
• 401(k)
• Company parties
• First‑class compensation
• Superior benefits
• Career progression
• Professional development

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front‑line management position leads their team to operational excellence.

Key Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates

Position Requirements

• Valid driver’s license
• High school diploma/GED; Associate degree or Bachelor’s degree preferred
• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• IICRC certification a preferred

Skills / Physical Demands / Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law