Operations Manager

ServiceMaster Clean of Fraser Valley; Alexandria (VA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Competitive compensation

Career progression

Professional development

Job summary

ServiceMaster Clean of Fraser Valley is seeking an Operations Manager to supervise the restoration division. This role involves leading day-to-day operations, ensuring quality standards, and managing a diverse team to deliver excellent service.

The ideal candidate has management experience and restoration industry knowledge with a strong focus on process improvement. The position offers competitive compensation and a comprehensive benefits package, including health insurance and career progression opportunities.

Qualifications

• 2+ years of management experience required.
• At least one year of restoration industry experience preferred.
• IICRC certifications preferred.

Responsibilities

• Oversees the day-to-day operations of restoration crews.
• Develops processes to improve performance.
• Ensures compliance with safety procedures.

Skills

Leadership skills

Multitasking

Detail-oriented

Knowledge of computer applications

Education

High School Graduate or GED Equivalent

Job description

SERVPRO of Culpeper & Fauquier Counties is looking to add an Operations Manager to our team!

The Operations Manager will report to the General Manager and be responsible for managing the restoration division. As an Operations Manager, you will lead the day-to-day activities within the facility and ensure that job schedules and products meet the customers’ quality standards at minimum costs.

Benefits

• Health insurance
• Paid time off
• 401(k)

SERVPRO of Culpeper & Fauquier Counties offers:

• Competitive compensation
• Superior benefits
• Career progression
• Professional development
• And more!

Key Responsibilities

• Oversees the day-to-day operations of restoration crews including schedules & production levels
• Manages the tasks and activities of a diverse workforce to ensure jobs are being processed within a timely manner
• Effectively communicates with all members of the restoration staff and delegates the appropriate duties for each team member
• Develop and implement processes to improve performance
• Develop employees for opportunities of greater responsibility, improves the abilities, skills and knowledge of production personnel through appropriate instruction and training.
• Works with support personnel to ensure that all aspects of the job are met to prevent any delays in the job process
• Ensures strict compliance with all safety procedures and implements safe working procedures in assigned restoration areas

Position Requirements

• High School Graduate or GED Equivalent
• Valid Driver’s License
• 2+ years of management experience
• At least one year of restoration industry experience preferred
• IICRC certifications preferred
• Experience in building a strong team with tangible leadership skills
• Strong process and results driven attitude
• Ability to multitask and to remain detail orientated
• Must be knowledgeable in relevant computer applications

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law