Operations Manager

iicrc-careers; Alexandria (VA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Career progression

Professional development

Job summary

SERVPRO of Culpeper & Fauquier Counties is actively seeking an Operations Manager to oversee their restoration division. In this role, you'll manage daily operations, ensuring quality and efficiency while leading a diverse workforce.

The ideal candidate will bring at least 2 years of management experience and preferred restoration industry knowledge. The position offers competitive compensation and comprehensive benefits, making it an attractive opportunity for skilled leaders looking to grow in their careers.

Qualifications

• 2+ years of management experience.
• At least one year of restoration industry experience preferred.
• IICRC certifications preferred.

Responsibilities

• Oversee day-to-day operations of restoration crews.
• Manage tasks and activities of staff.
• Communicate with restoration staff and delegate duties.
• Develop and implement processes to improve performance.
• Ensure compliance with safety procedures.

Skills

Team leadership

Process improvement

Multitasking

Attention to detail

Education

High School Graduate or GED Equivalent

Job description

SERVPRO of Culpeper & Fauquier Counties is looking to add an Operations Manager to our team!

The Operations Manager will report to the General Manager and be responsible for managing the restoration division. As an Operations Manager, you will lead the day-to-day activities within the facility and ensure that job schedules and products meet the customers’ quality standards at minimum costs.

Benefits

• Health insurance
• Paid time off
• 401(k)

SERVPRO of Culpeper & Fauquier Counties offers:

• Competitive compensation
• Superior benefits
• Career progression
• Professional development
• And more!

Key Responsibilities

• Oversees the day-to-day operations of restoration crews including schedules & production levels
• Manages the tasks and activities of a diverse workforce to ensure jobs are being processed within a timely manner
• Effectively communicates with all members of the restoration staff and delegates the appropriate duties for each team member
• Develop and implement processes to improve performance
• Develop employees for opportunities of greater responsibility, improves the abilities, skills and knowledge of production personnel through appropriate instruction and training.
• Works with support personnel to ensure that all aspects of the job are met to prevent any delays in the job process
• Ensures strict compliance with all safety procedures and implements safe working procedures in assigned restoration areas

Position Requirements

• High School Graduate or GED Equivalent
• Valid Driver’s License
• 2+ years of management experience
• At least one year of restoration industry experience preferred
• IICRC certifications preferred
• Experience in building a strong team with tangible leadership skills
• Strong process and results driven attitude
• Ability to multitask and to remain detail orientated
• Must be knowledgeable in relevant computer applications

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law