Restoration Project Lead: Drive Projects & Teams

IICRC; Alexandria (VA); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

401(k)

Company parties

First-class compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of Culpeper & Fauquier Counties is seeking a Restoration Project Manager to oversee all aspects of assigned restoration projects and crews, driving operational excellence on site. This front-line role leads a team to deliver high-quality service and customer satisfaction.

The position emphasizes coordinating scopes, estimates, vendor and subcontractor involvement, and adherence to client requirements and billing processes. Strong leadership and industry experience are essential.

Qualifications

• Valid driver's license.
• High school diploma/GED; Associate degree or Bachelor's degree preferred.
• At least 1 year of management and/or supervisory experience.
• At least 3 years of industry experience.
• IICRC certification a preferred.

Responsibilities

• Provide accurate scope of work for projects and prepare estimates with hardware and proprietary software.
• Negotiate customer approval of project scope and estimate.
• Schedule and oversee crews and resources on active projects, including subcontractors.
• Review site documentation to support services and ensure client requirements and billing.
• Manage customer experience and satisfaction, tracked with online reviews.
• Provide priority response to potential customers.
• Participate in recruiting, hiring and training restoration teammates.

Skills

Management experience

Team leadership

Education

High school diploma/GED; Associate/Bachelor's preferred

Job description

SERVPRO of Culpeper & Fauquier Counties is seeking a Restoration Project Manager to oversee all aspects of assigned restoration projects and crews, driving operational excellence on site. This front-line role leads a team to deliver high-quality service and customer satisfaction.

The position emphasizes coordinating scopes, estimates, vendor and subcontractor involvement, and adherence to client requirements and billing processes. Strong leadership and industry experience are essential.