Restoration Project Lead — Drive Projects & Team Success

SERVPRO of Vacaville / Dixon; Frisco (TX); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Company car

Competitive salary

Dental insurance

First-class compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of Vacaville / Dixon is seeking a Restoration Project Manager to oversee all aspects of assigned restoration projects and crews. This front-line management role drives operational excellence and client satisfaction in a fast-paced environment.

Responsibilities include defining project scope, securing client approvals, coordinating crews and subcontractors, and maintaining thorough documentation and communications with customers, vendors, and insurers.

Qualifications

• High school diploma/GED; Associate degree or Bachelor’s degree preferred.
• At least 1 year of management and/or supervisory experience.
• At least 3 years of industry experience.
• IICRC certification a preferred

Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates

Skills

Management experience

Industry experience

Education

High school diploma/GED

Job description

SERVPRO of Vacaville / Dixon is seeking a Restoration Project Manager to oversee all aspects of assigned restoration projects and crews. This front-line management role drives operational excellence and client satisfaction in a fast-paced environment.

Responsibilities include defining project scope, securing client approvals, coordinating crews and subcontractors, and maintaining thorough documentation and communications with customers, vendors, and insurers.