Restoration Production Manager

Servpro Industries, Inc.; Feasterville (PA); On-site; USD 60,000 - 70,000; Full time

Job summary

An established industry player is seeking a proactive Restoration Production Manager to lead a team of technicians in delivering top-notch restoration services. This role involves managing multiple job-sites for water, fire, and mold restoration, ensuring customer satisfaction through professional interactions, and coordinating schedules effectively. The ideal candidate will possess strong organizational skills, a commitment to safety and ethics, and a willingness to teach and mentor team members. Join a mission-driven team where your contributions can make a significant difference in the community and help restore homes and businesses during critical moments.

Benefits

Service to the Community

Being Part of a Team

Stability & Growth

Qualifications

• Experience in water, fire, mold restoration, and cleaning techniques.
• Willingness to learn and grow with the company.

Responsibilities

• Manage multiple restoration job-sites and coordinate schedules.
• Ensure high customer satisfaction through professional interactions.
• Teach technicians proper mitigation and cleaning techniques.

Skills

Management of restoration job-sites

Organizational skills

Customer interaction

Teaching mitigation techniques

Scheduling coordination

Education

High school diploma or equivalent

IICRC certifications (WRT, ASD, FSRT)

Tools

Mobile devices

Job description

Restoration Production Manager
Full Time • Feasterville

Servpro is the industry leader for restoration serving both the residential and commercial markets. Our territories are in Lower Bucks and Northeast Philadelphia.

We need a Production Manager for a group of technicians.

Responsibilities include:

1. Management of multiple water, fire, and mold restoration job-sites
2. Be organized with paperwork
3. Ability to coordinate multiple schedules for multiple job-sites
4. Be great with job-site scoping & documentation
5. Handle the authorization forms needed for each job
6. Be professional and courteous so that customers give us the highest marks for satisfaction
7. Professional interaction with customers, including insurance adjusters, property owners, and property managers
8. Handle coordination of scheduling jobs with technicians, customers, and subcontractors
9. Ability & willingness to teach technicians and crew chiefs proper mitigation & cleaning techniques
10. Simultaneously manage crews and multiple job-sites
11. Hours are 8 to 5 plus overtime, as needed
12. Valid driver's license and car
13. Be 100% ethical and safe

Qualifications

1. Have experience and understanding of water, fire, mold, and other restoration and cleaning techniques
2. High school diploma or equivalent
3. IICRC certifications such as WRT is a requirement. ASD & FSRT certifications are a plus
4. Willingness to learn and grow with the company

Job Type: Full-time
Salary plus commission. Range of $60,000-70,000 first year

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

Compensation: $60,000 and up

Picture yourself here fulfilling your potential.

At SERVPRO, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service.

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WHY CONSIDER A CAREER WITH SERVPRO?

Service to the Community

Being Part of a Team

Stability & Growth

The Sales Manager does a great job working with customers. The overall job experience is great, with many tasks that involve face to face life experiences.