Production Sales Manager - Audio Visual, Event Technology

Pinnacle Live, LLC; Miami (FL); Remote; USD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company as a Manager of Production Sales, where you'll lead outside sales efforts to enhance live event experiences. This remote role involves significant travel, allowing you to connect with clients and venue teams while providing exceptional service. Your expertise in sales, strong communication skills, and ability to build relationships will be key in driving growth. Collaborate with a passionate team dedicated to delivering high-quality AV solutions for diverse events. If you're ready to take on challenges and make a lasting impact in the hospitality industry, this is the opportunity for you.

Qualifications

• 3+ years of experience in sales and customer service roles.
• Strong communication and presentation skills are essential.

Responsibilities

• Generate and manage key accounts through outside business development.
• Support venue sales teams and provide excellent customer service.

Skills

Sales and Customer Service

Communication Skills

CRM Proficiency

Relationship Building

Presentation Skills

Education

3+ years in Sales

Hospitality Industry Experience

CMP or CEM Certification

Tools

CRM Platforms

Job description

Manager, Production Sales

Company Overview:

Pinnacle Live is a premium, in-house AV partner that elevates live event expectations for people and venues demanding excellence. We combine big-picture problem-solving with hands-on execution to deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. We are looking for dedicated, determined people to join our team and help us create unforgettable experiences. Pinnacle Live is a Collaborative Crusader, empowering our team to tackle tough challenges and deliver exceptional hospitality and live event experiences.

Job Summary:

This is a remote role with significant travel. The Manager, Production Sales, will procure and manage key accounts through outside business development efforts and support our venue sales teams. You will work with sales leadership to provide excellent customer service to clients, venue teams, and strategic partners.

Essential Functions:

1. Support company growth by serving as a primary outside sales resource, focusing on producing high-quality in-person, virtual, and hybrid events within the corporate space. This includes identifying prospects, building relationships, and offering creative solutions.
2. Generate and revise quotes for hotel leads requiring AV products and services.
3. Follow the venue-based sales process as directed by sales leadership, including lead prequalification, quote generation, contract confirmations, and follow-up.
4. Maintain a deep knowledge of Pinnacle Live’s products and offerings.
5. Provide leads with necessary resources such as layouts, renderings, visuals, and product suggestions.
6. Enter all pertinent client information into Pinnacle Live’s CRM platform.
7. Communicate and collaborate effectively with the Director of Production Sales.
8. Build strong relationships within and outside our hotel sales organizations.
9. Support Pinnacle Live’s sales teams within hotel locations.
10. Participate in networking organizations to develop new relationships.

Education & Experience:

• Minimum of three years’ experience in a sales and customer service role; prior hospitality industry sales experience preferred.
• Strong communication, presentation, and writing skills.
• Proficiency in CRM platforms and ability to generate insights into sales activity and progress.
• Exceptional relationship-building skills internally and externally.
• Production and staging experience preferred.
• Scenic and décor experience preferred.
• CMP or CEM certification desirable.
• Rigging, electrical, and exhibit experience preferred.

Travel Demands:

Travel of up to 40% required.

Pinnacle Live is an E-verify and Equal Employment Opportunity Employer. We are committed to fostering an inclusive environment that values diversity, equity, inclusion, belonging, and mutual respect. We actively celebrate and support the diverse identities and experiences of our team members, clients, and partners.