Production Sales Manager - Audio Visual, Event Technology

Pinnacle Live; Miami Beach (FL); Remote; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic Manager of Production Sales to elevate live event experiences. This remote role involves significant travel and focuses on procuring key accounts while providing exceptional customer service. You'll be a primary sales resource, generating quotes, supporting venue teams, and building strong relationships within the hospitality space. Join a team that values creativity and collaboration, and help deliver unforgettable experiences for clients and partners alike. If you're passionate about sales and have a knack for relationship building, this opportunity is perfect for you.

Qualifications

• Minimum three years' experience in sales and customer service.
• Strong communication and relationship-building skills.
• Proficiency in CRM platforms and generating sales insights.

Responsibilities

• Support growth by serving as a primary outside sales resource.
• Generate and revise quotes based on hotel leads requiring AV products.
• Collaborate effectively with the Director of Production Sales.

Skills

Sales Experience

Customer Service

Communication Skills

Presentation Skills

CRM Proficiency

Relationship Building

Production Experience

Staging Experience

Scenic Design

Rigging Knowledge

Education

3+ Years in Sales

Hospitality Industry Experience

CMP or CEM Certification

Tools

CRM Platforms

Job description

Description

Manager, Production Sales

Company Overview

Pinnacle Live is a premium, in-house AV partner that elevates live event expectations for venues and clients demanding better. We deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and events, driven by dedicated, determined people behind the scenes. We empower our team to tackle tough challenges and deliver unforgettable experiences.

Job Summary

This remote role involves significant travel. The Manager, Production Sales, will help procure and manage key accounts, support business development efforts, and assist our venue sales teams. The role focuses on providing exceptional customer service to clients, venue teams, and partners.

Essential Functions

1. Support growth and profitability by serving as a primary outside sales resource, focusing on producing high-quality events within the corporate space. This includes identifying prospects, building relationships, and offering creative solutions.
2. Generate and revise quotes based on hotel leads requiring AV products and services.
3. Follow the venue-based sales process, including lead prequalification, quote generation, contract confirmation, and follow-up.
4. Deeply understand Pinnacle Live's products and offerings.
5. Provide leads with resources like layouts, visuals, and product suggestions.
6. Enter client information into Pinnacle Live's CRM platform accurately.
7. Collaborate effectively with the Director of Production Sales.
8. Build strong relationships within and outside hotel sales organizations.
9. Support Pinnacle Live's sales teams at hotel locations.
10. Participate in networking organizations to develop new relationships.

Education & Experience

• Minimum three years' experience in sales and customer service; hospitality industry experience preferred.
• Strong communication, presentation, and writing skills.
• Proficiency in CRM platforms and generating sales insights.
• Exceptional relationship-building skills.
• Production and staging experience preferred.
• Scenic and decor experience preferred.
• CMP or CEM certification desirable.
• Rigging, electrical, and exhibit experience preferred.

Travel Demands

Up to 40% travel required.

EEO Statement

Pinnacle Live is an E-Verify and Equal Employment Opportunity Employer. We value diversity, equity, inclusion, and mutual respect, fostering an environment where all contributions are welcomed and celebrated.