Restoration Production Lead

Servpro Industries, Inc.; Springfield (IL); Sur place; USD 65 000 - 95 000; Plein temps

Avantages offerts par ce poste

Paid time off

Training & development

Competitive salary

First-class compensation

Superior benefits

Career progression

Professional development

Résumé du poste

Servpro Industries, Inc. is seeking a Production Manager in Illinois to lead daily restoration operations, coordinate crews, and ensure projects meet quality standards and timelines. You will manage scopes, schedules, safety, and customer experience while driving efficiency and cost control.

The role requires strong leadership, the ability to multitask, and proficiency with basic computer tools. A background in restoration and IICRC exposure are a plus.

Qualifications

• Strong leadership and people skills to build and coach restoration crews.
• Ability to manage multiple tasks and schedules with attention to quality.
• Proficient in common computer applications and job tracking tools.
• Experience in restoration industry is preferred but not required.

Responsabilités

• Ensure an accurate scope of work and prepare estimates using software.
• Negotiate project scope and approval with customers/clients.
• Schedule and oversee crews and resources including subcontractors.
• Review job site documentation to meet client requirements and billing.
• Maintain clear communication with customers, teammates, vendors, and insurers.
• Manage project expenses including equipment and vehicles.
• Coordinate production processes and ensure quality control.
• Oversee customer experience and satisfaction via online reviews.
• Direct restoration technicians and supervise activities.
• Document detailed job files to support services provided.
• Monitor labor and consumables on projects; report progress to GM.

Connaissances

Leadership

Team building

Multitasking

Detail orientation

Computer literacy

Formation

High school diploma or GED

Description du poste

Servpro Industries, Inc. is seeking a Production Manager in Illinois to lead daily restoration operations, coordinate crews, and ensure projects meet quality standards and timelines. You will manage scopes, schedules, safety, and customer experience while driving efficiency and cost control.

The role requires strong leadership, the ability to multitask, and proficiency with basic computer tools. A background in restoration and IICRC exposure are a plus.