Restoration Crew Supervisor — Lead Customer Experience

SERVPRO Team Cowell; Menomonee Falls (WI); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

401(k) matching

Paid time off

Free uniforms

Job summary

SERVPRO Team Cowell is seeking a Restoration Crew Supervisor in Menomonee Falls, Wisconsin. This role involves supervising restoration technicians, managing customer satisfaction, and coordinating production processes

Applicants should have a valid driver’s license, a high school diploma or GED, and at least one year of experience in the cleaning, restoration, or construction industry. Competitive salary, health insurance, and career advancement opportunities are provided.

Qualifications

• Valid driver’s license.
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification a plus, not required.

Responsibilities

• Coordinate production processes and ensure quality control.
• Manage customer and client experience.
• Supervise restoration technicians.
• Document accurate job files for services.
• Manage labor and consumable usage.
• Communicate project progress with staff.

Skills

Ability to lift a minimum of 50 pounds regularly

Ability to climb ladders and work at ceiling heights

Ability to work in tight spaces

Experience with cleaning agents

Education

High school diploma/GED (preferred)

Job description

SERVPRO Team Cowell is seeking a Restoration Crew Supervisor in Menomonee Falls, Wisconsin. This role involves supervising restoration technicians, managing customer satisfaction, and coordinating production processes

Applicants should have a valid driver’s license, a high school diploma or GED, and at least one year of experience in the cleaning, restoration, or construction industry. Competitive salary, health insurance, and career advancement opportunities are provided.