Restoration Crew Lead — Lead Techs, Growth & Quality

SERVPRO OF BRICKELL; Miami (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive compensation

Superior benefits

Career progression

Professional development

Free uniforms

Paid time off

Job summary

SERVPRO of Brickell is seeking a Restoration Crew Chief to coordinate and perform production tasks on restoration projects, ensuring quality work and a positive customer experience.

You will supervise restoration technicians, manage materials and safety compliance, document job files, and collaborate with the project manager to keep jobs on schedule.

Strong communication, a valid driver's license, and at least one year in cleaning or restoration are preferred.

Qualifications

• Valid driver's license required or able to obtain one.
• High school diploma or GED preferred for the role.
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification is a plus but not required.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.
• Communicate and follow all OSHA guidelines for job safety.
• Manage assets by protecting and using equipment and materials properly.
• Coach and train restoration technicians.

Skills

Driver's license

Education

High school diploma/GED

IICRC certification (preferred, not required)

Job description

SERVPRO of Brickell is seeking a Restoration Crew Chief to coordinate and perform production tasks on restoration projects, ensuring quality work and a positive customer experience.

You will supervise restoration technicians, manage materials and safety compliance, document job files, and collaborate with the project manager to keep jobs on schedule.

Strong communication, a valid driver's license, and at least one year in cleaning or restoration are preferred.