Restoration Crew Chief

SERVPRO of Brickell; Coral Gables (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Superior benefits

Career progression

Professional development

And more!

Job summary

A local restoration service in Coral Gables is seeking a Restoration Crew Chief to coordinate and perform restoration projects. The ideal candidate will ensure quality control and manage customer satisfaction while supervising technicians. A valid driver's license and at least 1 year of experience are required. This role offers competitive compensation and many benefits.

Qualifications

• Valid driver's license.
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification a plus, not required.

Responsibilities

• Coordinate production processes and ensure quality control.
• Manage customer satisfaction and overall experience.
• Communicate clear expectations to restoration technicians.
• Document a detailed and accurate job file.
• Manage labor and item usage on projects.
• Communicate project progress and issues.
• Follow OSHA guidelines for job safety.
• Protect and use equipment and materials properly.
• Coach and train restoration technicians.

Skills

Ability to lift 50 pounds regularly

Ability to climb ladders

Ability to work in tight spaces

Ability to work with cleaning agents

Education

High school diploma/GED

IICRC certification (plus)

Job description

Overview

SERVPRO of Brickell is hiring a Restoration Crew Chief!

Benefits

• Competitive compensation
• Superior benefits
• Career progression
• Professional development
• And more!

As the front-line representative of the SERVPRO® brand, the Restoration Crew Chief demonstrates the company’s Here to Help® commitment to customers and clients by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities

• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Position Requirements

• Valid driver’s license
• High school diploma/GED (preferred)
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.