Restoration Crew Chief: Lead Projects & Customer Experience

IICRC; San Marcos (TX); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Competitive salary

Dental insurance

Job summary

SERVPRO Team Friermuth is seeking a Restoration Supervisor/Crew Chief to lead on-site restoration projects with a dedication to customer service and quality results.

As front-line representative, you will coordinate production, supervise technicians, manage safety, and document detailed job files to support services.

We offer competitive pay, health and vision insurance, 401(k) with matching, PTO, and growth opportunities while helping communities recover from damage.

Qualifications

• Must have at least 1 year of experience in commercial cleaning, restoration, or construction.
• IICRC certification is a plus, but not required.
• Valid driver’s license is required.
• High school diploma or GED preferred.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.

Skills

Lifts 50 lbs

Climb ladders

Work in tight spaces

Team supervision

On-call readiness

Education

High school diploma/GED

IICRC certification (not required)

Job description

SERVPRO Team Friermuth is seeking a Restoration Supervisor/Crew Chief to lead on-site restoration projects with a dedication to customer service and quality results.

As front-line representative, you will coordinate production, supervise technicians, manage safety, and document detailed job files to support services.

We offer competitive pay, health and vision insurance, 401(k) with matching, PTO, and growth opportunities while helping communities recover from damage.