Restoration Branch GM — Lead Operations & Growth

Volarify; Los Angeles (CA); On-site; USD 150,000 - 210,000; Full time

Job summary

Volarify in Los Angeles seeks a General Manager to oversee a branch providing restoration and mitigation services. You will lead sales, operations, and client relations, driving financial performance and service excellence to help families and businesses recover and move forward.

The role demands strong leadership, strategic planning, and the ability to manage complex projects across multiple service lines. You will partner with regional leadership to grow the local market and enhance operations.

Qualifications

• Proven success growing a restoration organization.
• Strong business acumen and multi-million dollar P&L management experience.
• A record of success in operations and/or sales leadership — preferably in restoration, construction, or other service-driven industries.
• Ability to energize others while executing multiple priorities with precision and purpose.
• A growth mindset — you learn fast, adapt quickly, and inspire confidence in others.
• Industry certifications (IICRC, etc.) are a plus but not required.

Responsibilities

• Lead all branch operations including sales, mitigation, reconstruction, administration, and customer service delivery.
• Oversee P&L performance for the entire branch operations, managing full-cycle financials including cash flow, costs, and profitability. Keep close watch on KPIs to ensure results are achieved.
• Build and motivate high-performing teams — hiring, training, and developing top talent.
• Ensure excellence in project execution, compliance, and safety across all service lines.
• Collaborate with regional and corporate leadership to execute strategic initiatives and growth plans.
• Drive local market expansion and customer relationships through strong community and industry engagement.

Skills

Restoration leadership

P&L management

Operations leadership

Sales leadership

Growth mindset

Industry certs

Job description

Volarify in Los Angeles seeks a General Manager to oversee a branch providing restoration and mitigation services. You will lead sales, operations, and client relations, driving financial performance and service excellence to help families and businesses recover and move forward.

The role demands strong leadership, strategic planning, and the ability to manage complex projects across multiple service lines. You will partner with regional leadership to grow the local market and enhance operations.