Restoration Branch Leader: Revenue & Growth

Restoration Management Company; Benicia (CA); On-site; USD 91,000 - 144,000; Full time

Job summary

Restoration Management Company is seeking a Branch Manager in California to lead a team of Project Managers and Supervisors. You will drive revenue, profitability, and customer satisfaction across a geographic area, coaching staff and coordinating multi-job workflows.

The role requires on-call availability, strong leadership, and a proven ability to meet targets while maintaining safety and regulatory compliance.

Qualifications

• Proven branch management experience in commercial and residential industry, specifically related to water, fire and/or mold loss.
• Sufficient knowledge of current management techniques and best practices.
• Familiarity with industry rules and regulations.
• Ability to meet target and production goals.
• Results driven and customer relations focus.
• Possesses leadership skills, with ability to motivate and increase morale.
• Basic knowledge of human resource management skills.

Responsibilities

• Serve as point of contact for urgent issues.
• Ensure all segments of branch operations support the timely billing and DSO reduction.
• Promote inter-office communication via regular staff meetings providing direction for the overall success of the branch.
• Establish and maintain strong relationships with adjusters, customers, co-workers and contractors.
• Provide direction, leadership and coaching to branch members on current jobs and priorities.
• Continuously promote the company’s services to adjusters and/or potential clients.
• Collaborate and support Sales efforts in meeting corporate revenue objectives.
• Drive Branch level financial success in areas such as Revenue, Profit, Billing, and DSO.
• Conducting regular staff meetings or 1:1s to ensure positive flow of communication
• Ensuring that performance reviews for the branch are processed on-time.
• Making strategic decisions to positively impact branch success and ensure deadlines are met.
• Hire, manage, and maintain a diverse workforce.
• Promote employee growth and development through training.
• Support the Company’s safe workplace policies and practices and promotes adherence.

Skills

Branch management

Leadership

Customer relations

Communication

On-call availability

Safety compliance

Job description

Restoration Management Company is seeking a Branch Manager in California to lead a team of Project Managers and Supervisors. You will drive revenue, profitability, and customer satisfaction across a geographic area, coaching staff and coordinating multi-job workflows.

The role requires on-call availability, strong leadership, and a proven ability to meet targets while maintaining safety and regulatory compliance.