Restoration Admin Assistant - Scheduling & Support

SERVPRO of Alamo Heights; San Antonio (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A restoration franchise in San Antonio is seeking an Administrative Assistant to provide essential support in a fast-paced environment. This role requires strong customer service and organizational skills, as you'll manage billing, scheduling, and internal quality reviews. Candidates should have at least 2 years of relevant experience, proficiency in Microsoft Office, and a high school diploma or GED. This position offers the chance for growth and competitive pay based on experience.

Qualifications

• 2+ years of administrative or office-related experience.
• Experience with billing, quality assurance, and scheduling is a plus.
• Experience in reconstruction and water mitigation is a plus.

Responsibilities

• Complete internal job file quality reviews.
• Answer phone calls on a multiline system.
• Prepare estimates and billing invoices for customers and insurances.
• Coordinate crew and job scheduling.
• Customer contact follow up.

Skills

Excellent customer service skills

Strong attention to detail

Excellent organizational skills

Ability to work in a fast-paced environment

Proficiency in Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Outlook

Xactimate®

Job description

A restoration franchise in San Antonio is seeking an Administrative Assistant to provide essential support in a fast-paced environment. This role requires strong customer service and organizational skills, as you'll manage billing, scheduling, and internal quality reviews. Candidates should have at least 2 years of relevant experience, proficiency in Microsoft Office, and a high school diploma or GED. This position offers the chance for growth and competitive pay based on experience.