Restaurant Training & Standards Coach

Dunkin' | Cadette/Nadreau Network; Winchendon (MA); On-site; USD 45,000 - 59,000; Full time

Job summary

Dunkin' Cadette/Nadreau Network is seeking a training-focused supervisor to develop and coach restaurant teams, ensuring adherence to Brand and food safety standards. You will lead onboarding and training using Brand and franchisee tools and help teams execute new product rollouts with clear communication.

The role emphasizes guest service excellence, role modeling best practices, and collaboration with managers to maintain high operational standards across locations.

Qualifications

Responsibilities

• Train and coach team members on their roles and responsibilities and ensure they are meeting all Brand and food safety standards.
• Train restaurant team members and ensure completion of required training using Brand and franchisee's tools.
• Help onboard restaurant team member using Brand and franchisee tools and systems.
• Ensure restaurant team can execute new product rollouts
• Communicate clearly with restaurant team members and managers.
• Serve as a role model for restaurant team members.
• Provide great guest service and coach restaurant team members to do the same.

Job description

Dunkin' Cadette/Nadreau Network is seeking a training-focused supervisor to develop and coach restaurant teams, ensuring adherence to Brand and food safety standards. You will lead onboarding and training using Brand and franchisee tools and help teams execute new product rollouts with clear communication.

The role emphasizes guest service excellence, role modeling best practices, and collaboration with managers to maintain high operational standards across locations.