Restaurant Training Manager - Lead Leaders & Standards

Dunkin'; Keego Harbor (MI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive salary

Monthly bonus

Health/Dental/Vision Programs

Growth within the company

Paid Vacation time

Family atmosphere

Direct Deposit

Monthly contests to win prizes

Digital Redbook (task lists)

Learn the business from the ground up

Job summary

Dunkin' is seeking an experienced Certified Restaurant Training Manager to train new leadership for the franchise system, collaborate with the Dunkin' Brands corporate training team, and support franchisee leadership. The role includes training external corporate trainees and new franchisees, with open/flexible hours and travel to openings.

We are hiring EXPERIENCED Restaurant Training Managers to lead our growing organization in a fun, friendly, and casual atmosphere.

Qualifications

• High School diploma or GED; some college is a plus.
• Two or more years restaurant management experience.
• Two or more years of certified training experience.
• Open/flexible work availability.
• Demonstrated ability to lead and manage your own team in a fast-paced environment.
• Demonstrated ability efficiently and effectively train leaders.
• Excellent problem solving and decision making.
• Use of basic computer programs, i.e. Microsoft Office.
• Availability to work +/- 50 hours per week.

Responsibilities

• Recruit, hire, train, schedule, coach, counseling, and discipline team members; communicate job expectations; plan, monitor, enforce policies and procedures.
• Achieve results by implementing production, productivity, quality, and guest service satisfaction; resolving problems; identifying trends; implementing change; minimizing waste.
• Delight our guests by exceeding their expectations and providing a 5 Star Guest experience.
• Manage all areas of restaurant operations.
• Ensuring proper execution of Dunkin'/Baskin Robbins brand standards.
• Maintain a clean and food safe environment for our guest and our team.
• Manage controllable cost to ensure restaurant profitability.
• Be able to work closely with the franchise leadership team to help develop new training SOPs.
• Assist in identifying new/better ways of training execution.
• Some travel to help with new restaurant openings.

Skills

Restaurant management experience

Certified training experience

Leadership

Training leadership

Communication skills

Problem solving

Feedback delivery

Microsoft Office

Education

High School diploma or GED

Some college

Tools

Microsoft Office

Job description

Dunkin' is seeking an experienced Certified Restaurant Training Manager to train new leadership for the franchise system, collaborate with the Dunkin' Brands corporate training team, and support franchisee leadership. The role includes training external corporate trainees and new franchisees, with open/flexible hours and travel to openings.

We are hiring EXPERIENCED Restaurant Training Managers to lead our growing organization in a fun, friendly, and casual atmosphere.