Restaurant Training & Service Excellence Coach

Dunkin' | Cadette/Nadreau Network; Erving (MA); On-site; USD 40,000 - 55,000; Full time

Job summary

Dunkin' Cadette/Nadreau Network in Erving, MA seeks a trainer to coach restaurant team members to meet Brand and food safety standards and to execute new product rollouts. The role involves onboarding and ensuring completion of training using Brand and franchisee tools, plus clear communication with staff and managers.

You will be a role model for the team while delivering outstanding guest service and coaching others to do the same.

Qualifications

• Experience in hospitality or training preferred.

Responsibilities

• Train and coach team members on their roles and responsibilities and ensure they are meeting all Brand and food safety standards.
• Train restaurant team members and ensure completion of required training using Brand and franchisee's tools.
• Help onboard restaurant team member using Brand and franchisee tools and systems.
• Ensure restaurant team can execute new product rollouts
• Communicate clearly with restaurant team members and managers.
• Serve as a role model for restaurant team members.
• Provide great guest service and coach restaurant team members to do the same.

Job description

Dunkin' Cadette/Nadreau Network in Erving, MA seeks a trainer to coach restaurant team members to meet Brand and food safety standards and to execute new product rollouts. The role involves onboarding and ensuring completion of training using Brand and franchisee tools, plus clear communication with staff and managers.

You will be a role model for the team while delivering outstanding guest service and coaching others to do the same.