Restaurant Tech Solutions Engineer (AI)

Restaurant365; Irvine (CA); Hybrid; USD 66,000 - 100,000; Full time

Benefits offered by this job

Salary range transparency

Medical benefits

401k + matching

Equity option grant

Unlimited PTO

Wellness initiatives

Job summary

Restaurant365 is seeking a Solutions Engineer to partner with the sales team, demonstrate the platform, and tailor configurations for diverse restaurant customers. You will bridge product and customer needs, delivering technical guidance and RFP support while shaping future development with the product team.

The role emphasizes strong presentation skills, demo setup, and collaboration across sales, marketing, and product, with hybrid work and travel up to 25% of the time.

Qualifications

• Hands-on experience using restaurant management software in a restaurant or hospitality setting.
• Expertise in restaurant finance and/or operations, preferably both.
• Ability to speak credibly about how software supports day-to-day restaurant operations and finance.
• Strong interpersonal skills with customers and teammates; quick rapport building.

Responsibilities

• Maintain expert status on Restaurant365 features and partnering platforms.
• Partner with Account Executives to advance customer conversations.
• Demonstrate the value of the platform through compelling presentations and demos.
• Configure products for users and provide technical answers to sales questions.
• Train the sales team on product knowledge and new features; assist with RFPs.

Skills

Restaurant software expertise

Restaurant finance/operations

Credible software storytelling

Interpersonal skills

Communication and presentation

SaaS experience

Willingness to travel

Curiosity about AI

Job description

Restaurant365 is seeking a Solutions Engineer to partner with the sales team, demonstrate the platform, and tailor configurations for diverse restaurant customers. You will bridge product and customer needs, delivering technical guidance and RFP support while shaping future development with the product team.

The role emphasizes strong presentation skills, demo setup, and collaboration across sales, marketing, and product, with hybrid work and travel up to 25% of the time.