Restaurant Team Leader & Training Coach

IHOP 1734 Sandy; Sandy (UT); On-site; USD 28,930,000 - 38,573,000; Full time

Benefits offered by this job

Health insurance

Promotions from within

Job summary

IHOP is seeking a full-time Crew Chief in Sandy, UT to lead a high-performing team and ensure exceptional guest experiences.

You will oversee staff readiness, delegate duties, train new hires, monitor schedules, and maintain food safety and service standards while promoting a collaborative work environment.

Strong communication, basic math, and the ability to stay calm under pressure are essential, with opportunities for advancement within the IHOP network.

Qualifications

• Must be able to speak and read English.
• Solid communication abilities with customers and team.
• Basic math skills for cash handling and reporting.
• Remain calm under pressure in a busy meal service.
• Previous experience in fast-paced hospitality preferred.

Responsibilities

• Assist in preparing staff, equipment, and supplies to meet business needs.
• Assign duties to team members and foster teamwork.
• Inform staff about menu changes, promos, and service standards.
• Train new employees and provide refresher sessions.
• Supervise performance and adherence to SOPs; adjust schedules and check deliveries and deposits.

Skills

English fluency

Communication skills

Basic math

Calm under pressure

Experience preferred

Job description

IHOP is seeking a full-time Crew Chief in Sandy, UT to lead a high-performing team and ensure exceptional guest experiences.

You will oversee staff readiness, delegate duties, train new hires, monitor schedules, and maintain food safety and service standards while promoting a collaborative work environment.

Strong communication, basic math, and the ability to stay calm under pressure are essential, with opportunities for advancement within the IHOP network.