Restaurant Team Leader & Operations Coach

Kaizen Lab Inc.; New York (NY); On-site; USD 33,062 - 38,572; Full time

Benefits offered by this job

Paid time off

Job summary

Kaizen Lab Inc. is seeking a Service Team Leader in New York for in-person leadership of a Go Greek Yogurt service team. You will coach and develop staff, ensure high standards of service, and enforce food safety plus budgeting controls.

The role emphasizes cost management, staffing, and sales-driven local marketing. Three to four years in quick service operations and strong leadership are required; experience with HR processes and local marketing will help you succeed in this fast-growing

Qualifications

• 3–4 years of experience in quick service restaurant operations.
• Strong supervision and leadership skills.
• Experience with recruiting, interviewing, and hiring.
• Training and development experience.
• Planning and budgeting knowledge.
• P&L analysis and ability to implement corrective measures.
• Understanding of federal, state, and local employment laws.
• Local store marketing experience and sales development.

Responsibilities

• Create and maintain a positive work environment.
• Ensure consistent delivery of quality food and excellent service.
• Monitor and enforce food safety procedures.
• Coach, train, and develop team members.
• Maintain proper staffing levels.
• Manage controllable expenses (food, labor, and paper costs).
• Support P&L implementation and cost control.
• Work closely with Operations to ensure company standards and procedures are followed.
• Drive sales growth and local marketing initiatives.

Skills

Leadership

Recruiting

Training

Budgeting

P&L analysis

Employment law knowledge

Local marketing

Job description

Kaizen Lab Inc. is seeking a Service Team Leader in New York for in-person leadership of a Go Greek Yogurt service team. You will coach and develop staff, ensure high standards of service, and enforce food safety plus budgeting controls.

The role emphasizes cost management, staffing, and sales-driven local marketing. Three to four years in quick service operations and strong leadership are required; experience with HR processes and local marketing will help you succeed in this fast-growing