Guest Experience Leader, Food & Beverage

Kaizen Lab Inc.; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Kaizen Lab Inc. is seeking a Food & Beverage Supervisor in New York, NY to lead the team during shifts and enhance guest satisfaction. This role requires strong leadership and effective communication skills.

The ideal candidate will have at least three years of relevant experience in high-volume environments and a good command of MS Office tools. Responsibilities include supervising associates, managing operations, and ensuring compliance with health regulations.

Qualifications

• Minimum 3 years of Food & Beverage related experience in a high-volume environment.
• Minimum 1 year of supervisory experience required.
• Alcohol awareness certification and/or food service permit may be required.

Responsibilities

• Lead and direct team during shifts to ensure guest satisfaction and compliance.
• Manage cash register and maintain accurate sales records.
• Train and monitor staff on policies, procedures, and safety rules.

Skills

Entrepreneurial mindset

Effective communication skills

Knowledge of MS Office

Education

High school diploma /GED

Bachelor’s Degree in Hospitality Management

Tools

Cash register / POS System

Job description

Kaizen Lab Inc. is seeking a Food & Beverage Supervisor in New York, NY to lead the team during shifts and enhance guest satisfaction. This role requires strong leadership and effective communication skills.

The ideal candidate will have at least three years of relevant experience in high-volume environments and a good command of MS Office tools. Responsibilities include supervising associates, managing operations, and ensuring compliance with health regulations.