Restaurant Team Leader & Guest Experience

Freddy-S-Frozen-Custard-; Norfolk (NE); On-site; USD 42,000 - 56,000; Full time

Job summary

Freddy’s Frozen Custard is seeking a dining room supervisor with proven leadership and a focus on guest satisfaction, profits, and great service. You will work closely with management to maintain strategic vision and develop a culture that delivers high-quality food and friendly service.

Responsibilities include hiring, training, coaching, directing and motivating a team, managing schedules and inventory, and driving sales growth while ensuring consistent guest experiences in a fast-paced

Qualifications

• Minimum 1 year of experience as shift lead or manager in a restaurant.
• Experience in hiring, training and retaining employees.
• Strong leadership with ability to coach, direct and motivate a diverse team.
• Focus on guest satisfaction, profits and high service standards.

Responsibilities

• Lead and develop a fast-paced restaurant team.
• Partner with management to uphold strategic vision.
• Hire, train, coach, and retain staff.
• Ensure high-quality food and service.
• Monitor labor, inventory and schedules.

Skills

Guest service

Team leadership

Staff development

Hiring

Training

Labor management

Scheduling

Inventory control

Coaching

Tools

Spreadsheets

Job description

Freddy’s Frozen Custard is seeking a dining room supervisor with proven leadership and a focus on guest satisfaction, profits, and great service. You will work closely with management to maintain strategic vision and develop a culture that delivers high-quality food and friendly service.

Responsibilities include hiring, training, coaching, directing and motivating a team, managing schedules and inventory, and driving sales growth while ensuring consistent guest experiences in a fast-paced