Assistant Restaurant Manager: Lead Guests, Grow Team, Drive Profit

Freddy’s Frozen Custard & Steakburgers; Cincinnati (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive health benefits

Paid time off

Meal allowance

Family-friendly hours

Paid training

Advancement opportunities

Job summary

Freddy’s Frozen Custard & Steakburgers is seeking an Assistant Manager to lead daily operations in a fast-paced, guest‑oriented setting. You will partner with the General Manager to shape the restaurant’s strategic direction, develop staff, and ensure hospitality and quality standards are met on the floor.

Ideal candidates have at least 1 year of supervisory experience in casual or quick-service dining, strong guest service skills, and a proactive approach to coaching and performance management.

Qualifications

• 1 year of experience as a shift lead or manager in a full-service, casual dining or quick-service restaurant.
• Proven ability to deliver exceptional guest service and develop people.
• Experience reading financial statements, sales or activity reports to measure productivity and goals.

Responsibilities

• Lead by example and coach the team for great guest experiences.
• Manage schedules, labor and food costs to improve efficiency and profitability.
• Hire, train and motivate staff; analyze performance and provide feedback.
• Maintain cleanliness and facility/equipment, ensure safety and quality standards.
• Build relationships with guests, handle issues with a hospitality-first mindset.
• Utilize management tools like P&L, pars, inventory to drive growth.

Skills

Leadership

Guest service

Time management

Coaching

Staff development

Communication

Profitability awareness

Job description

Freddy’s Frozen Custard & Steakburgers is seeking an Assistant Manager to lead daily operations in a fast-paced, guest‑oriented setting. You will partner with the General Manager to shape the restaurant’s strategic direction, develop staff, and ensure hospitality and quality standards are met on the floor.

Ideal candidates have at least 1 year of supervisory experience in casual or quick-service dining, strong guest service skills, and a proactive approach to coaching and performance management.