Restaurant Team Lead: People, Training, Growth

burgerking; Pembroke (MA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Scholarship program

Emergency fund

Discount program

Cost estimator tool

Wellness program

Pregnancy planning tool

Job summary

Burger King in Pembroke, MA is looking for a Restaurant Supervisor to lead a fast-paced team and ensure excellent guest experiences. You will train staff, manage daily operations, and help meet financial and quality goals at the Pembroke location.

Join a growing franchise with opportunities for advancement, competitive benefits, and a hands-on work environment located at 235 Church Street, Pembroke, MA 02359.

Qualifications

• High school diploma or equivalent is required.
• 1–2 years of supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.

Responsibilities

• Develop Servant Leaders—put your people and restaurant first.
• Create memorable experiences with top-tier service for guests.
• Maintain balance between high-quality guest experience and financial goals.
• Welcomes new team members and provides training.
• Leads team huddles to motivate and inform the team.
• Ensures ongoing training and coaching for staff.
• Builds the shift supervisors' capability and prepares them for advancement.
• Consistently thanks the team and celebrates success.
• Coaches brand service behaviors and provides constructive feedback.
• Monitors speed of service to meet guest expectations.
• Keeps restaurant welcoming and clean and ensures quality standards.
• Partners with GM to create action plans to improve guest metrics.
• Reviews sales and scheduling to ensure QSC goals are met.
• Ensures accurate daily numbers, cash handling and HACCP logs.
• Reviews inventory and cost controls.

Skills

Personable

Results-oriented

Team leadership

Education

High school diploma or equivalent

1-2 years supervisory experience

Job description

Burger King in Pembroke, MA is looking for a Restaurant Supervisor to lead a fast-paced team and ensure excellent guest experiences. You will train staff, manage daily operations, and help meet financial and quality goals at the Pembroke location.

Join a growing franchise with opportunities for advancement, competitive benefits, and a hands-on work environment located at 235 Church Street, Pembroke, MA 02359.