Shift Manager: Lead Fast-Paced Team to Excellence

Dhanani Group Inc; Pembroke (MA); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider finder/cost tool

Wellness program

Pregnancy planning tool

Job summary

Burger King in Pembroke, MA is seeking a hands-on team member to grow into leadership roles within our fast-paced restaurant. You will help supervise staff, ensure accurate order taking, and deliver friendly customer service while supporting daily operations.

The role emphasizes teamwork, reliability, and the ability to thrive in a dynamic environment. Opportunities for advancement exist as our franchise grows.

Qualifications

• Must be able to supervise and motivate a team.
• Excellent customer service and communication skills.
• Reliable transportation and punctuality.

Responsibilities

• Supervises trains, motivates and leads employees to maintain enthusiastic customer service.
• Ensure orders are taken in a prompt, accurate and courteous manner.
• Resolves customer concerns.
• Takes inventory of stock during shift to determine ordering needs and quantity of supplies.
• Counts cash on hand at shift change and at closing to determine shortages or overages.
• Ability to supervise, train and motivate team members.
• Ability to work in a fast-paced environment.
• Good written, verbal and math and interpersonal skills.

Skills

Personable

Team leadership

Communication skills

Math skills

Job description

Burger King in Pembroke, MA is seeking a hands-on team member to grow into leadership roles within our fast-paced restaurant. You will help supervise staff, ensure accurate order taking, and deliver friendly customer service while supporting daily operations.

The role emphasizes teamwork, reliability, and the ability to thrive in a dynamic environment. Opportunities for advancement exist as our franchise grows.