Afternoons Team Lead - Guest Experience & Coaching

Crisp & Green (Ft. Collins, CO); Fort Collins (CO); On-site; USD 42,000 - 52,000; Full time

Job summary

CRISP & GREEN offers an exciting Team Lead (Afternoons) role in Fort Collins, CO. You will model our crisp standards for food safety and hospitality, mentor teammates, and guide shift execution to ensure a superior guest experience.

As a Team Lead, you’ll coach others, onboard new hires, and collaborate with management to uphold our wellness, integrity, and hospitality values during afternoon service. Restaurant experience and training completion are preferred.

Qualifications

• Minimum 6 months restaurant experience (fast-casual or QSR preferred).
• Completion of Steele Brands' Team Lead Training program.
• Strong communication and teamwork skills.

Responsibilities

• Provide peer-to-peer training and coaching to Team Members.
• Assist in onboarding new hires and reinforcing skill development.
• Support shift execution under direct supervision of the GM/AGM or Certified Team Lead.
• Maintain food safety, cleanliness, and operational standards.
• Model exceptional hospitality and assist with guest interactions, escalating complex issues to management.
• Foster a positive team environment by modeling Steele Brands' values of wellness, integrity, and hospitality.

Skills

Team Leadership

Communication

Guest Service

Job description

CRISP & GREEN offers an exciting Team Lead (Afternoons) role in Fort Collins, CO. You will model our crisp standards for food safety and hospitality, mentor teammates, and guide shift execution to ensure a superior guest experience.

As a Team Lead, you’ll coach others, onboard new hires, and collaborate with management to uphold our wellness, integrity, and hospitality values during afternoon service. Restaurant experience and training completion are preferred.