FOH Team Lead — Inspire, Train & Grow Talent

Crisp & Green; Duluth (MN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Flexible scheduling

Fitness classes access

Employee meals discounts

Career growth

Competitive wages

Job summary

Crisp & Green in Duluth, MN is seeking a Team Lead to mentor FOH teams, uphold food safety and quality, and drive an exceptional guest experience. This role emphasizes training, coaching, and leading by example across daily front-of-house operations.

The Team Lead will recruit and develop staff, maintain Crisp & Green standards, and help grow careers within the company while fostering a positive dining environment for guests and teammates alike.

Qualifications

• Previous management/supervisory experience.
• 2 years customer service experience.
• Passion for living a healthy life.
• Able to lift 50lbs.
• Able to stand for long periods of time and work in fast-pace environment.
• Full-time availability with a flexible schedule.

Responsibilities

• In charge of day to day operations in the front of house
• Build a positive atmosphere where our guests always feel welcomed and leave satisfied
• Help recruitment and hiring for current and future staffing needs
• Train existing crew and new hires to become confident in their ability to deliver the crisp standard
• Identify and develop future leaders
• Challenge your team to become better every day
• Create and maintain a culture where teammates have the opportunity to learn and grow
• Maintain a clean and organized line with properly functioning line equipment
• Manage food safety through line temps, handwashing and glove use
• Monitoring secondary shelf lives and enforcing all food safety policies and procedures
• Clear understanding of operating procedures, recipes, and restaurant handbook
• Effectively communicate changes to restaurant team including changes to menu, policies, and team member benefits
• Resolving customer incidents and working to ensure a positive guest experience
• Assisting with banking, cash handling, and other office paperwork
• Facilitating marketing, promotions, and events
• Live and represent the Crisp & Green brand day in and out

Skills

Leadership

Customer service

Coaching

Food safety

Training

Job description

Crisp & Green in Duluth, MN is seeking a Team Lead to mentor FOH teams, uphold food safety and quality, and drive an exceptional guest experience. This role emphasizes training, coaching, and leading by example across daily front-of-house operations.

The Team Lead will recruit and develop staff, maintain Crisp & Green standards, and help grow careers within the company while fostering a positive dining environment for guests and teammates alike.