Restaurant Team Lead & Growth Coach

burgerking; Romeoville (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Scholarship fund

Emergency relief fund

Discount program

Cost estimator tool

Wellness program

Pregnancy planning tool

Job summary

Burger King in Romeoville, Illinois is seeking a motivated supervisor to lead daily operations and nurture strong guest experiences. You will coach team members, manage schedules, and uphold quality, service, and cleanliness standards while collaborating with leadership to hit targets.

The ideal candidate has prior supervisory experience, excellent customer service skills, and thrives in a fast-paced setting.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.

Responsibilities

• Develop Servant Leaders—put your people and restaurant first, not yourself.
• Create Memorable Experiences—deliver a service experience so good guests can’t wait to return.
• Administration—balance high-quality employee and guest experience with financial goals.
• Welcomes new team members and provides training.
• Leads inspiring team huddles to motivate and inform the team.
• Ensures ongoing training and coaching for team members.
• Builds shift supervisor capability and prepares for next level.
• Thank the team and celebrate success.
• Coach brand service behaviors—train, observe, provide feedback and celebrate.
• Monitor Speed of Service to meet guest expectations.
• Keep the restaurant welcoming and clean.
• Ensure product quality and operations standards are met.
• Partner with GM to improve guest metrics with action plans.
• Review sales and scheduling to meet QSC goals.
• Ensure accuracy of daily numbers, cash handling, and HACCP logs.
• Review inventory to optimize orders.
• Evaluate and implement cost controls.
• Monitor people charts and scheduling; handle onboarding for new hires.
• Create and monitor schedules and onboarding processes.
• Implement actions to address employee needs and operational assessments.

Skills

Personable

Team leader

Education

High school diploma

Supervisory experience

Job description

Burger King in Romeoville, Illinois is seeking a motivated supervisor to lead daily operations and nurture strong guest experiences. You will coach team members, manage schedules, and uphold quality, service, and cleanliness standards while collaborating with leadership to hit targets.

The ideal candidate has prior supervisory experience, excellent customer service skills, and thrives in a fast-paced setting.