Shift Leader: Fast-Paced Growth & Team Builder

burgerking; Kendall Township (IL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Scholarship Funds

Emergency fund

Discount program for members

Provider estimator tool

Wellness program

Pregnancy planning tool

Job summary

Burger King in Yorkville, IL is seeking a hands-on Restaurant Supervisor to lead teams, deliver exceptional guest experiences, and support daily operations. The role emphasizes servant leadership, training, coaching, and ensuring quality across service, speed, and cleanliness.

Ideal candidates bring 1–2 years of supervisory experience, a high school diploma, and strong guest-service skills. Flexibility for all shifts is required to help our fast-paced franchise meet standards.

Qualifications

• High school diploma or equivalent required.
• 1–2 years supervisory experience preferred.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Strong communication with guests and team members.
• Ability to resolve issues while upholding brand standards.
• Motivate employees and manage onboarding for new hires.
• Able to work all shifts, including weekends and holidays.

Responsibilities

• Develop Servant Leaders—put people and restaurant first.
• Create memorable guest experiences and service excellence.
• Balance staffing with financial goals and quality.
• Welcome and train new team members.
• Lead team huddles and ongoing coaching.
• Coach shift supervisors for growth.
• Recognize team achievements and celebrate success.
• Coach service behaviors and provide feedback.
• Monitor speed of service to meet guest expectations.
• Keep restaurant welcoming and clean.
• Ensure product quality and operational standards.
• Collaborate with GM to improve guest metrics.
• Review sales and scheduling to meet QSC goals.
• Ensure accurate daily numbers and cash handling.
• Review inventory and place product orders efficiently.
• Evaluate costs and adjust accordingly.
• Monitor labor planning and onboarding of new hires.
• Put action plans in place addressing operating needs.

Skills

People leadership

Guest service

Communication

Fast-paced environment

Education

High school diploma

1–2 years supervisory experience

Job description

Burger King in Yorkville, IL is seeking a hands-on Restaurant Supervisor to lead teams, deliver exceptional guest experiences, and support daily operations. The role emphasizes servant leadership, training, coaching, and ensuring quality across service, speed, and cleanliness.

Ideal candidates bring 1–2 years of supervisory experience, a high school diploma, and strong guest-service skills. Flexibility for all shifts is required to help our fast-paced franchise meet standards.