Restaurant Team Lead - Customer Experience & Operations

Firehouse Subs - NC SC; Columbia (SC); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Competitive Hourly Rate (based on site

tips

Medical, Dental, and Vision for full-t

401K after one year of full-time

Job summary

Firehouse Subs is seeking the next ROCK STAR for our local Firehouse Subs Restaurant! A Team Member must understand the importance of the customer experience and understand that they are the "Face" of Firehouse Subs. Real people serving awesome sandwiches to real people.

Part-time and full-time positions are available. Responsibilities include customer service standards, teamwork, and maintaining a clean, safe store; you will greet customers with a smile and operate the register and cash

Qualifications

• Must be 16 years old.
• Computer skills, including some Microsoft software and register skills.
• Ability to stand, bend, reach and stoop throughout assigned shift.
• Ability to be mobile in freezer/cooler with temperatures ranging from 40° F to -10° F.

Responsibilities

• Responsible for customer product and service standards
• Foster an environment of teamwork
• Responsible for delivering an exceptional customer and store experience
• Greet and thank every customer with a smile and eye contact
• Execute quality store operations
• Clean store, small wares, merchandise, and physical plant as necessary
• Must be able to operate food preparation machinery
• Adhere to all food, safety, and security guidelines
• Must be able to operate cash register and handle cash transactions, while adhering to all cash handling policies

Skills

Customer service

Cash handling

Register skills

Teamwork

Microsoft Office basics

Tools

Cash register

Microsoft Office

Job description

Firehouse Subs is seeking the next ROCK STAR for our local Firehouse Subs Restaurant! A Team Member must understand the importance of the customer experience and understand that they are the "Face" of Firehouse Subs. Real people serving awesome sandwiches to real people.

Part-time and full-time positions are available. Responsibilities include customer service standards, teamwork, and maintaining a clean, safe store; you will greet customers with a smile and operate the register and cash