Restaurant Service Leader: Guest Experience & Team Coaching

Dimensionhospitality; Austin, Northern (TX, KY); Hybrid; USD 23,000 - 32,000; Full time

Job summary

Dimension Hospitality is seeking a Restaurant Supervisor to oversee daily restaurant operations and help lead the service team in delivering warm, attentive, and consistent guest experiences.

You will supervise, train, and coach servers, hosts, and bussers; coordinate with the kitchen and bar teams; and ensure cleanliness and safety standards while upholding brand expectations. This role thrives in a fast-paced environment and requires strong leadership and guest-service focus.

Qualifications

• Previous restaurant or hospitality leadership experience preferred.
• Strong communication and guest service skills.
• Ability to lead and motivate a team during busy service.
• Organized, reliable, and able to multitask.
• Comfortable working in a fast-paced environment.
• Passionate about hospitality and creating positive guest interactions.
• Flexible to work any shifts, including holidays and weekends.

Responsibilities

• Supervise restaurant staff during daily service.
• Support training, coaching, and performance of servers, hosts, and bussers.
• Ensure excellent guest service and handle service recovery when needed.
• Oversee table sections, flow of service, and overall dining room operations.
• Assist with opening and closing procedures.
• Maintain cleanliness, organization, and safety standards.
• Communicate effectively with the kitchen and bar teams.
• Support inventory tracking, side work, and setup tasks.
• Help ensure compliance with hotel and brand standards.

Skills

Leadership

Guest service

Communication

Team motivation

Multitasking

Hospitality

Job description

Dimension Hospitality is seeking a Restaurant Supervisor to oversee daily restaurant operations and help lead the service team in delivering warm, attentive, and consistent guest experiences.

You will supervise, train, and coach servers, hosts, and bussers; coordinate with the kitchen and bar teams; and ensure cleanliness and safety standards while upholding brand expectations. This role thrives in a fast-paced environment and requires strong leadership and guest-service focus.