Front-of-House Leader: Guest Experience & Ops

Live! Hospitality & Entertainment; Baltimore (MD); On-site; USD 45,000 - 55,000; Full time

Job summary

Live! Hospitality & Entertainment is seeking an FOH Supervisor to oversee the daily operations of our food and beverage outlets in Baltimore, Maryland. This role requires ensuring compliance with service standards and regulations, training staff, and maximizing profitability.

The ideal candidate will have at least 1-2 years of restaurant management experience and a high school diploma. Strong communication skills and the ability to manage a dynamic environment are essential for guest satisfaction and efficient operation.

Qualifications

• At least 1-2 years restaurant management experience in a full service restaurant/nightclub or similar setting.
• Must speak fluent English, other languages preferred.
• Alcohol awareness certification and/or food service permit required.

Responsibilities

• Ensure compliance with standards of service.
• Supervise day-to-day activities of food and beverage outlets.
• Plan and organize work.
• Respond appropriately to guest complaints.
• Achieve budgeted revenues and control expenses.

Skills

Communication skills

Basic math

Problem solving

Organizational skills

Leadership

Education

High school diploma or equivalent

Hospitality Management Degree

Tools

Budgeting software

Job description

Live! Hospitality & Entertainment is seeking an FOH Supervisor to oversee the daily operations of our food and beverage outlets in Baltimore, Maryland. This role requires ensuring compliance with service standards and regulations, training staff, and maximizing profitability.

The ideal candidate will have at least 1-2 years of restaurant management experience and a high school diploma. Strong communication skills and the ability to manage a dynamic environment are essential for guest satisfaction and efficient operation.