Restaurant Supervisor Lead — Elevate Team Experience

MOD SUPER FAST PIZZA, LLC.; City of Pewaukee (WI); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

Paid vacation

Paid Sick Time

401(k) retirement

Free pizza/salad/drinks

Gym membership discount

Counseling sessions

Job summary

MOD is seeking a Restaurant Supervisor Lead in Wisconsin to join the leadership team. You will lead, coach and develop Shift Supervisors and Squad Crew while learning restaurant operations alongside the General Manager.

You set the tone for the team, creating a welcoming environment for guests and ensuring adherence to MOD standards. This role emphasizes coaching, customer service excellence and smooth shift execution in a busy store.

Qualifications

• Minimum of 1 year of customer service or restaurant experience.
• Must be at least 18 years old.
• Previous experience coaching, teaching and inspiring others.
• Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner.
• Customer service skills and a proven ability to remain calm and focused.

Responsibilities

• Set and sustain the tone of the shift, keeping the energy high.
• Create positive vibes and a welcoming atmosphere for both Squad Crew and customers.
• Listen, acknowledge and resolve any Squad crew and/or customer concerns. Escalate issues that require resolution restaurant general manager as appropriate
• Manage shift duties checklists and address/escalate any equipment malfunctions
• Focus on the growth and well-being of the Squad and celebrate wins

Job description

MOD is seeking a Restaurant Supervisor Lead in Wisconsin to join the leadership team. You will lead, coach and develop Shift Supervisors and Squad Crew while learning restaurant operations alongside the General Manager.

You set the tone for the team, creating a welcoming environment for guests and ensuring adherence to MOD standards. This role emphasizes coaching, customer service excellence and smooth shift execution in a busy store.